At Wave, consulting is at the center of what we do and who we are. Since our start in the late ’90s, our advising first ideology has empowered us to develop a personalized solution for each client’s specific needs instead of a one-size-fits-all offering. We work closely with our customers throughout Saint Paul, spending assets and time so that we have a thorough understanding of their challenges and desires and can build a custom approach to strategic digital transformation.

Back Office Modernization

The Back Office is the foundation of your company. If your standards have a lot of hold-ups, the resulting loss of productivity will have a ripple effect throughout your entire business. For example, let’s say a business onboards a new client in minutes but requires several weeks to spin up a new employee or vendor. That’s an issue because both your employees' abilities and your vendor’s products play a important role in providing excellent service to the customer. Therefore, if those components are not operating accurately, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as seamless as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise encompasses a total understanding of your business processes as well as the technology that accurately delivers intelligent information. We ask the right questions and can define the right input to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important piece of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include search capabilities, security, mapping metadata, folder structure, and many other aspects that will allows users to find appropriate data. It’s critical that you invest the time to learn about the problems you have and what is needed to move ahead.

 
 
 

Intelligent Information Management

It is widely understood that the modern company depends on several sources to collect data whether it’s a CRM, ECM, HCM, or ERP. Regardless of which system you’re using, it consists of vital business data and content that is imperative to the success of your business. Both organizations and their customers require information from multiple places to complete tasks, and this adds additional obstacles if that data is not easily accessible. The traditional approach was to pull data into a central archive but this route is not supportable long term as one system can’t govern everything, particularly in some SMBs and enterprise organizations.